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            Welcome to Explanation of Benefits   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏   ͏
        
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    <a class="brand-logo-link" href="https://www.matthewzachary.com/?ss_source=sscampaigns&amp;ss_campaign_id=698e5384e4d6b86d628d7f48&amp;ss_email_id=6994ddf8f6791768d5796127&amp;ss_campaign_name=Welcome+to+Explanation+of+Benefits%2C+my+infrequent+healthcare+dispatch&amp;ss_campaign_sent_date=2026-02-17T21%3A31%3A07Z" style="color:#e71027 !important;"><img class="brand-logo" src="https://images.squarespace-cdn.com/content/695180f1fb7a0c3ff10aae14/7b14e302-9cef-4ae1-9809-e68a1a6da737/MZ.png?content-type=image%2Fpng&amp;format=750w" height="22" alt="Matthew Zachary" style="font-size:.6666666666666666em;display:block;border:0;text-decoration:none;line-height:0;font-weight:normal;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;color:#000;height:auto;max-height:22px;max-width:100%;width:auto;"></a>
    
  

      
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      <p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;">You opened this.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;">That already makes you part of a very specific demographic: people willing to voluntarily receive emails about healthcare.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;">I appreciate the courage.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;">At some point you either<br>• signed up intentionally<br>• clicked something reckless<br>• were forwarded this by a friend who worries about you<br>• or have recently argued with an insurance company and needed witnesses</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;">All valid reasons.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;">This email might show up weekly. Maybe bi-weekly. But certainly not daily. Definitely not hourly. And definitively not “we noticed you breathing near our website.”</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;">Your data stays yours. If I ever change that rule, <strong>unsubscribe ASAP</strong> and put your oxygen mask on before helping others.</p><p style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-bottom:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;text-align:center;" class=""><br></p>
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              <p class="section-item-meta section-item-date-category" style="color:inherit;font-size:1em;font-weight:normal;margin-top:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;line-height:1em;margin:0 0 22px 0;"><span class="meta-date" style="font-weight:inherit;line-height:inherit;font-size:11px;letter-spacing:.05em;text-transform:uppercase;margin:unset;">Tue, Feb 17</span></p>

<h3 class="section-item-title" style="color:inherit;font-weight:400;line-height:1.25em;font-size:2.25em;mso-line-height-alt:2.25em;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;letter-spacing:0em;margin:0 0 11px 0;"><a class="title-link" href="https://www.matthewzachary.com/blog/out-of-patients-ep431-reclaiming-the-vowels-sarah-gromko?ss_source=sscampaigns&amp;ss_campaign_id=698e5384e4d6b86d628d7f48&amp;ss_email_id=6994ddf8f6791768d5796127&amp;ss_campaign_name=Welcome+to+Explanation+of+Benefits%2C+my+infrequent+healthcare+dispatch&amp;ss_campaign_sent_date=2026-02-17T21%3A31%3A07Z" style="color:#313131;text-decoration:none;"><span class="title-link-text" style="font-size:inherit;font-weight:inherit;line-height:inherit;margin:0;color:#313131;">Out of Patients EP431: Reclaiming the Vowels: Sarah Gromko</span></a></h3>



<div class="section-caption-text" style="margin:11px 0 22px 0;position:relative;"><p style="color:inherit;font-size:1em;line-height:1.618em;font-weight:normal;margin-top:0;margin-bottom:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;margin:11px 0 22px 0;position:relative;white-space:pre-wrap;" data-rte-preserve-empty="true">Berklee trained composer Sarah Gromko left film scoring for speech language pathology and now helps adults recover voice after stroke, ALS, brain injury, and cancer. In EP431 she explains aphasia and </p></div>


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              <p class="section-item-meta section-item-date-category" style="color:inherit;font-size:1em;font-weight:normal;margin-top:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;line-height:1em;margin:0 0 22px 0;"><span class="meta-date" style="font-weight:inherit;line-height:inherit;font-size:11px;letter-spacing:.05em;text-transform:uppercase;margin:unset;">Wed, Feb 11</span></p>

<h3 class="section-item-title" style="color:inherit;font-weight:400;line-height:1.25em;font-size:2.25em;mso-line-height-alt:2.25em;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;letter-spacing:0em;margin:0 0 11px 0;"><a class="title-link" href="https://www.matthewzachary.com/blog/out-of-patients-ep430-artificially-intelligent-matt-hampton-and-dr-tom-ingegno?ss_source=sscampaigns&amp;ss_campaign_id=698e5384e4d6b86d628d7f48&amp;ss_email_id=6994ddf8f6791768d5796127&amp;ss_campaign_name=Welcome+to+Explanation+of+Benefits%2C+my+infrequent+healthcare+dispatch&amp;ss_campaign_sent_date=2026-02-17T21%3A31%3A07Z" style="color:#313131;text-decoration:none;"><span class="title-link-text" style="font-size:inherit;font-weight:inherit;line-height:inherit;margin:0;color:#313131;">Out of Patients EP430: Artificially Intelligent: Matt Hampton and Dr Tom Ingegno</span></a></h3>



<div class="section-caption-text" style="margin:11px 0 22px 0;position:relative;"><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;white-space:pre-wrap;">🚨NEW EPISODE ALERT🚨</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;white-space:pre-wrap;"><br></p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;font-weight:normal;margin-bottom:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;margin:11px 0 22px 0;position:relative;white-space:pre-wrap;">I brought Matt Hampton and Dr Tom Ingegno into my studio because they represent the kind of honesty the healthcare world avoids. Matt builds AI systems. Tom heals people with </p></div>


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              <a class="image-link section-hoverable-image" href="https://www.matthewzachary.com/blog/we-the-patients-healthcare-leaders-endorsements?ss_source=sscampaigns&amp;ss_campaign_id=698e5384e4d6b86d628d7f48&amp;ss_email_id=6994ddf8f6791768d5796127&amp;ss_campaign_name=Welcome+to+Explanation+of+Benefits%2C+my+infrequent+healthcare+dispatch&amp;ss_campaign_sent_date=2026-02-17T21%3A31%3A07Z" style="color:#e71027 !important;text-decoration:none;"><img class="section-scaleable-image" src="https://images.squarespace-cdn.com/content/695180f1fb7a0c3ff10aae14/1771024261193-G3EPF6SWREYZ75ODMO8C/jacket.jpg?content-type=image%252Fjpeg&amp;format=750w" width="594" alt="" style="font-size:.6666666666666666em;display:block;border:0;text-decoration:none;line-height:0;background-color:transparent;font-weight:normal;height:auto;width:100%;max-width:100%;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;"></a>

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              <p class="section-item-meta section-item-date-category" style="color:inherit;font-size:1em;font-weight:normal;margin-top:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;line-height:1em;margin:0 0 22px 0;"><span class="meta-date" style="font-weight:inherit;line-height:inherit;font-size:11px;letter-spacing:.05em;text-transform:uppercase;margin:unset;">Fri, Feb 13</span></p>

<h3 class="section-item-title" style="color:inherit;font-weight:400;line-height:1.25em;font-size:2.25em;mso-line-height-alt:2.25em;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;letter-spacing:0em;margin:0 0 11px 0;"><a class="title-link" href="https://www.matthewzachary.com/blog/we-the-patients-healthcare-leaders-endorsements?ss_source=sscampaigns&amp;ss_campaign_id=698e5384e4d6b86d628d7f48&amp;ss_email_id=6994ddf8f6791768d5796127&amp;ss_campaign_name=Welcome+to+Explanation+of+Benefits%2C+my+infrequent+healthcare+dispatch&amp;ss_campaign_sent_date=2026-02-17T21%3A31%3A07Z" style="color:#313131;text-decoration:none;"><span class="title-link-text" style="font-size:inherit;font-weight:inherit;line-height:inherit;margin:0;color:#313131;">These Are The People Who Believed In My Book Before It Existed</span></a></h3>



<div class="section-caption-text" style="margin:11px 0 22px 0;position:relative;"><p style="color:inherit;font-size:1em;line-height:1.618em;font-weight:normal;margin-top:0;margin-bottom:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;margin:11px 0 22px 0;position:relative;white-space:pre-wrap;" data-rte-preserve-empty="true">National healthcare leaders put their names on We The Patients because they recognize what patients have endured for decades. From Scientific American to former Medicaid and CDC officials, these endor</p></div>


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              <a class="image-link section-hoverable-image" href="https://www.matthewzachary.com/blog/200000-patients-held-hostage-hospital-insurance-dispute?ss_source=sscampaigns&amp;ss_campaign_id=698e5384e4d6b86d628d7f48&amp;ss_email_id=6994ddf8f6791768d5796127&amp;ss_campaign_name=Welcome+to+Explanation+of+Benefits%2C+my+infrequent+healthcare+dispatch&amp;ss_campaign_sent_date=2026-02-17T21%3A31%3A07Z" style="color:#e71027 !important;text-decoration:none;"><img class="section-scaleable-image" src="https://images.squarespace-cdn.com/content/695180f1fb7a0c3ff10aae14/1771078809483-7A9BXCBG0ESZ5VWOH4TM/DENIED2.jpg?content-type=image%252Fjpeg&amp;format=750w" width="594" alt="" style="font-size:.6666666666666666em;display:block;border:0;text-decoration:none;line-height:0;background-color:transparent;font-weight:normal;height:auto;width:100%;max-width:100%;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;"></a>

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              <p class="section-item-meta section-item-date-category" style="color:inherit;font-size:1em;font-weight:normal;margin-top:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;line-height:1em;margin:0 0 22px 0;"><span class="meta-date" style="font-weight:inherit;line-height:inherit;font-size:11px;letter-spacing:.05em;text-transform:uppercase;margin:unset;">Sat, Feb 14</span></p>

<h3 class="section-item-title" style="color:inherit;font-weight:400;line-height:1.25em;font-size:2.25em;mso-line-height-alt:2.25em;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;letter-spacing:0em;margin:0 0 11px 0;"><a class="title-link" href="https://www.matthewzachary.com/blog/200000-patients-held-hostage-hospital-insurance-dispute?ss_source=sscampaigns&amp;ss_campaign_id=698e5384e4d6b86d628d7f48&amp;ss_email_id=6994ddf8f6791768d5796127&amp;ss_campaign_name=Welcome+to+Explanation+of+Benefits%2C+my+infrequent+healthcare+dispatch&amp;ss_campaign_sent_date=2026-02-17T21%3A31%3A07Z" style="color:#313131;text-decoration:none;"><span class="title-link-text" style="font-size:inherit;font-weight:inherit;line-height:inherit;margin:0;color:#313131;">200,000 Patients Held Hostage While Corporations Negotiate</span></a></h3>



<div class="section-caption-text" style="margin:11px 0 22px 0;position:relative;"><p style="color:inherit;font-size:1em;line-height:1.618em;font-weight:normal;margin-top:0;margin-bottom:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;margin:11px 0 22px 0;position:relative;white-space:pre-wrap;" data-rte-preserve-empty="true">Mount Sinai and Anthem fight over 450 million dollars while 200000 patients scramble to keep their doctors and cancer treatment. Corporate contract disputes now function as leverage tactics, turning </p></div>


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              <p class="section-item-meta section-item-date-category" style="color:inherit;font-size:1em;font-weight:normal;margin-top:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;line-height:1em;margin:0 0 22px 0;"><span class="meta-date" style="font-weight:inherit;line-height:inherit;font-size:11px;letter-spacing:.05em;text-transform:uppercase;margin:unset;">Tue, Feb 10</span></p>

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<div class="section-caption-text" style="margin:11px 0 22px 0;position:relative;"><p style="color:inherit;font-size:1em;line-height:1.618em;font-weight:normal;margin-top:0;margin-bottom:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;margin:11px 0 22px 0;position:relative;white-space:pre-wrap;" data-rte-preserve-empty="true">The new bipartisan proposal to separate insurers, PBMs, and providers targets the financial structure behind rising costs and denials. This piece explains how ownership concentration reshaped care, </p></div>


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              <p class="section-item-meta section-item-date-category" style="color:inherit;font-size:1em;font-weight:normal;margin-top:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;line-height:1em;margin:0 0 22px 0;"><span class="meta-date" style="font-weight:inherit;line-height:inherit;font-size:11px;letter-spacing:.05em;text-transform:uppercase;margin:unset;">Wed, Feb 4</span></p>

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<div class="section-caption-text" style="margin:11px 0 22px 0;position:relative;"><p style="color:inherit;font-size:1em;line-height:1.618em;font-weight:normal;margin-top:0;margin-bottom:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;margin:11px 0 22px 0;position:relative;white-space:pre-wrap;" data-rte-preserve-empty="true">A new KFF poll shows prior authorization now ranks as the biggest burden in American healthcare. Delays and denials affect nearly half of insured adults, with severe mental, financial, and physical </p></div>


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      <p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;margin-bottom:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;">Every year, tens of millions of Americans face illness. You know what’ll make you really feel sick? Prior authorizations, delays, denials, and appeals. In a system designed to protect profits over patients, <strong>it’s time for a second opinion.</strong> </p>
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      <p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;">Matthew Zachary Live at Merkin Hall is a one night only live benefit concert that blends solo piano performance, storytelling, and lived experience. The evening marks 30 years after Matthew Zachary’s original brain cancer diagnosis and serves as the official launch of his debut book, We The Patients.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-bottom:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;">Through original solo piano music, chapter readings, and special guest voices, the program explores what survival actually looks like over time. It honors resilience without sentimentality and community without spectacle. This is not a gala or a lecture. It is a live cultural moment for people who believe art, honesty, and shared experience still have the power to move a room.</p>
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      <p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-top:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;">We The Patients is a nationwide patient's rights movement led by those who are done being ignored. We do not ask for awareness. We demand accountability.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;">Cancer flips your life upside down and then drops you into a system that working by design to prioritize process over care. No one should face that alone.<br><br>We are building the first coordinated single-issue voter bloc focused on access to care, accountability, and legal protections that prevent harm before it happens.</p><p class="" style="color:inherit;font-size:1em;line-height:1.618em;margin:0 0 1.25em 0;font-weight:normal;margin-bottom:0;font-family:Palatino, Palladio, Baskerville, 'Nimbus Roman No9 L', Garamond, 'Century Schoolbook', serif;">If you believe patients deserve standing in the system that governs their survival, join us!</p>
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