Patient Survival Guide
with Matthew Zachary
Welcome to 2026: The Year of the Patient where the sick shall inherit the ballot.
Need an Out-of-Network Specialist? How to Ask Your Insurance for an Exception
Need a specialist who isn’t in your insurance network? Learn how to request a network exception, document unavailable or inadequate in-network options, get support from your doctor, understand the costs, and appeal if your insurer says no.
Health Insurance Claim Denied After You Got Care? What to Do Before You Pay (Or Don’t Pay)
Health insurance denied a claim after you already received care? Learn how to read the EOB, identify the denial reason, fix billing or insurance errors, determine whether you need an appeal, and avoid paying a large medical bill before the claim is processed correctly.
Prior Authorization Denied? What to Do Next
Prior authorization denied? Don’t assume the answer is final. Learn how to find out why your insurer denied care, work with your doctor, request a peer-to-peer review, fix missing information, and appeal the decision.
Health Insurance Denied Your Care? Here’s How to Appeal
Health insurance denied your treatment, medication, procedure, scan, or claim? Here’s how to understand the denial, protect your appeal deadline, build your case, involve your doctor, and pursue external review if the insurer still says no.