I Went On The Human Connection Podcast

Healthcare marketing spends $26 billion a year on ads that—prove me wrong—never help a single patient.

Two countries on Earth allow this circus.

We are one of them. That is why trust in healthcare sits at the bottom of the barrel.

I joined Karl Pontau on The Human Connection Podcast to talk about what happens when patients have zero power in their own care. We got into why compliance culture kills empathy, why “patient advocacy” is really consumer protection, and why the industry still treats humans like a sales channel instead of the point of the work.

I shared my take on what would actually work: stop blaming patients for not knowing how to be their own advocates and stop wasting billions on TV spots with dancing cancer survivors. Put that money into nonprofit infrastructure and actual patient support. The return on trust would be obvious to anyone paying attention.

If you work in healthcare, this conversation will probably make you uncomfortable. Good. That means it matters.

If this hits home, toss it a like, a repost, comment, or tag someone you may be ambivalent about. One click makes a bigger difference than you think.

LISTEN NOW

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UHC's Mid-Year Panic Attack

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Wendell Potter FTW (Again)